AI Chatbots & Assistants
Conversation that closes loops.
Most chatbots stop at “FAQ in a chat bubble.” We build assistants that take action — inside Slack, on your website, over voice, or embedded in your product. Real tools, real handoffs, real accountability when something goes wrong.
What you get
Scope & persona
We define what the assistant can do, what it must escalate, and how it speaks. A short charter document so your team and ours stay aligned on tone, fallback paths, and the exact tasks it owns.
Retrieval & tools
RAG over your docs, tickets, or product data when it earns its keep. Function calling into your real systems — Stripe, Linear, Notion, internal APIs — so the bot can actually do the thing instead of suggesting the user do it.
Channel integration
Web widget, Slack app, WhatsApp, voice (Twilio + Deepgram), or in-product SDK. We pick the surface that fits the workflow and ship it with the auth, rate limits, and session handling already wired up.
Evaluation & safety
Golden conversations, regression tests, and dashboards for hallucination, latency, and cost. Guardrails for PII and out-of-scope requests. You can see how the assistant performs week over week, not just at demo time.
Tools we use
- Claude / GPT-4oprimary LLMs depending on accuracy and latency profile
- LangGraph / OpenAI Agentsorchestration when the assistant has to plan or use tools
- Pinecone / pgvectorvector stores for retrieval that actually scales
- Twilio + Deepgramvoice channel, transcription, and call control
- Slack Boltproduction-grade Slack apps with events and slash commands
- Langfusetracing, evals, and prompt experiments in production
Why work with us
Chatbots are easy to demo and hard to ship. We’ve put a dozen into production and learned where they break — ambiguous intents, tool failures, prompt drift. You get a system designed for the messy 5% of conversations, not just the happy path.
Track record.
Numbers we’ve moved across automations, products, and rebuilds.
50+ automations
Shipped to production across SaaS, e-commerce, and ops teams.
8 days kickoff
Median time from signed scope to first production deploy.
Let’s build something that ships.
Tell us what you want to automate, productize, or rebuild. Reply within a day.
