Last updated: March 16, 2026
Syntrik ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at syntrik.io, use our services, or interact with us in any way.
By using our website or engaging our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
We collect information that you voluntarily provide to us, including when you fill out a contact form, request a quote, sign up for our newsletter, or engage us for services. This may include your name, email address, phone number, company name, job title, project details, and any other information you choose to share.
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages visited, time and date of visits, time spent on pages, and other diagnostic data. This information is collected through cookies, log files, and similar tracking technologies.
We may receive information about you from third-party services such as analytics providers, advertising networks, or social media platforms. This information may be combined with other data we collect about you to improve our services and communications.
We use the information we collect for the following purposes:
Service Delivery: To provide, maintain, and improve our software development, AI, design, and ecommerce services, including communicating with you about your projects, processing payments, and delivering work products.
Communication: To respond to your inquiries, send project updates, provide customer support, and send administrative information such as invoices, technical notices, and security alerts.
Marketing: To send you marketing communications about our services, industry insights, and company news, where permitted by law. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email.
Analytics and Improvement: To analyze usage patterns, monitor website performance, identify trends, and improve the functionality and user experience of our website and services.
Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to protect our rights, privacy, safety, or property.
We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies are small data files stored on your device that help us improve our website and your experience.
Essential Cookies: Required for the website to function properly. These cannot be disabled without affecting site functionality.
Analytics Cookies: Help us understand how visitors interact with our website by collecting information anonymously. We may use services like Google Analytics for this purpose.
Marketing Cookies: Used to track visitors across websites to display relevant advertisements. These cookies are only set with your consent.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling certain cookies may affect the functionality of our website.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as hosting providers, payment processors, email services, and analytics tools. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and any choices you may have regarding your information.
Legal Requirements: We may disclose your information if required to do so by law, or in response to valid legal processes such as a court order, subpoena, or government request.
Protection of Rights: We may disclose information to protect the rights, property, or safety of Syntrik, our clients, or others, including to enforce our Terms of Service and prevent fraud.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and secure development practices.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any account credentials and for any activity that occurs under your account.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the context and nature of the information:
Client Data: Project-related data is retained for the duration of the engagement and for a reasonable period afterward (typically 3 years) for reference, support, and legal purposes.
Contact Information: Inquiry and communication data is retained for up to 2 years from the last interaction, unless you request earlier deletion.
Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely for statistical purposes.
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to the processing of your personal information for certain purposes, including direct marketing.
Withdrawal of Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at hello@syntrik.io. We will respond to your request within 30 days.
If you are located in the European Economic Area (EEA) or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR). We process your data based on the following legal bases: performance of a contract (when we provide services to you), legitimate interests (such as improving our services and marketing), consent (where you have given explicit consent), and legal obligations.
You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws. We encourage you to contact us first so we can address your concerns directly.
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising your privacy rights.
We do not sell personal information to third parties. To exercise your CCPA rights, please contact us at hello@syntrik.io.
As part of our AI services, we may process data using third-party AI platforms including OpenAI, Anthropic (Claude), Google Gemini, and other machine learning services. When we build AI-powered features for clients, we adhere to the following principles:
Data Minimization: We only use the minimum amount of data necessary to build and train AI features for your project.
No Cross-Client Data Sharing: Client data used in AI development is never shared between different client projects or used to train models for other clients.
Third-Party AI Policies: When using third-party AI services, data processing is also subject to those providers' privacy policies and data processing agreements. We select AI partners that maintain strong data protection standards.
Transparency: We will clearly communicate when AI is used in the development of your project and how your data interacts with AI systems.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly. If you believe that a child has provided us with personal information, please contact us immediately.
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including standard contractual clauses and other legally recognized transfer mechanisms.
Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. For active clients, we will also provide notice via email.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Syntrik
Email: hello@syntrik.io
Website: syntrik.io
For data protection inquiries specifically, you may also reach our data protection team at privacy@syntrik.io.